If the game art (such as, but not limited to, 3D models, Texture Packs, engine-modifications or (sound)effects) you purchased from Richards Game Studio is defective and/or differs substantially from the product description and product preview on our web site www.richardsgamestudio.com, you may return the product for a full refund within 7 calender days of the purchase. However, we do state that you carefully read and understand the requirements of the mentioned product.
If you have bought a game from Richards Game Studio no refunds will be given, unless:
- the game is defect and the failure can be reproduced by Richards Game Studio, in which case Richards Game Studio will try to correct it, or you may return the product for a refund which depends on the time you have the game in your possession, or
- you have not downloaded the game, in which case you get a full refund.
We are aware of the fact that there are many different kind of system configurations, so there is no 100% guarantee a game will work as expected on such systems, therefore Richards Game Studio will supply a playable demo version of the game, which you can download free of any charge, and test on your own system.
These Refund Policy was last updated October 13, 2016.Back to top of this page