Refund Policy

Game Art

If the game art (such as, but not limited to, 3D models, Texture Packs, engine-modifications or (sound)effects) you purchased from Richards Game Studio is defective and/or differs substantially from the product description and product preview on our web site www.richardsgamestudio.com, you may return the product for a full refund within 7 calender days of the purchase. However, we do state that you carefully read and understand the requirements of the mentioned product.

Games

If you have bought a game from Richards Game Studio no refunds will be given, unless:

We are aware of the fact that there are many different kind of system configurations, so there is no 100% guarantee a game will work as expected on such systems, therefore Richards Game Studio will supply a playable demo version of the game, which you can download free of any charge, and test on your own system.

These Refund Policy was last updated October 13, 2016.

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